Team: Client Portal Team, Growth Team

Role: Product Design Intern

Timeline: 11 Weeks, Summer 2025 | New York, NY
Scroll Down Arrow

Overview

Company Context:

DriveWealth is a global fintech company that offers Brokerage-as-a-Service – essentially, they provide the technology, brokerage infrastructure, and APIs that let other companies embed investing directly into their products. Their partners include banks, broker-dealers, fintech apps, and consumer brands around the world, and the platform supports trading in U.S. equities, ETFs, mutual funds, fixed income, and options. They pioneered fractional share investing, and today their technology powers everything from instant account opening and funding to seamless trade execution – all while meeting regulatory requirements. In short: they make it possible for people anywhere to invest from their phone, and they give partners the tools to launch that experience quickly and at scale.

My Role:

During my Product Design internship, my primary focus was DriveHub, the client portal dashboard used by partners and internal teams. I led the design of two major enhancements: a search feature that made it easier to quickly filter and locate accounts, and multi-asset class integrations that expanded the dashboard’s capabilities beyond equities to include other asset types. In parallel, I worked with the Growth team to redesign the Solutions pages of the website, creating a more compelling and conversion-focused partner experience. I also collaborated with an external company to design customizable sales demo mock-ups that could be run side-by-side with live API code, giving prospective partners an interactive way to explore DriveWealth’s technology in action.

DriveHub is an internal tool, so I can’t share screenshots publicly. Contact me at abbiegoldstein19@gmail.com if you’d like to learn more or see a demo of my work.

Internship Highlights

  • Learned to balance business goals, user needs, and developer feasibility in a B2B2C fintech context
  • Experienced the value of cross-functional collaboration with operations, growth, developers, and product owners
  • Improved my ability to design for scalability in both technical features and content strategy
  • Prioritized functionality, clarity, and accessibility in dashboard design before aesthetics
  • Saw how design decisions influence conversion and partner engagement in real-world products
  • Recognized the importance of testing and incorporating stakeholder feedback
  • Developed the ability to defend and advocate for my design decisions, presenting them confidently in my final internship presentation

Lessons Learned

  • Locate the WHY: Gained a deeper understanding of why design decisions matter, beyond just how something looks
  • The Process isn't Linear: Learned that product design isn’t a linear process – it involves iteration, feedback, and adapting to changing needs
  • Conversations are Key: Realized the value of asking questions early to uncover the real problems before jumping into solutions
  • Many Perspectives: Saw firsthand how balancing user needs, business goals, and technical constraints requires constant negotiation
  • Understanding Others: Understood the importance of empathy and communication to align diverse teams around a shared vision
  • Adaptibility: Recognized that flexibility and openness to change are essential in a fast-moving product environment
  • Learn your Context: Learned the importance of user context in dashboard design, ensuring information is relevant, actionable, and prioritized based on user goals